Referral
marketing and word of mouth are the most influential marketing
techniques. Word of mouth has the power to influence more than 50% of
all purchasing decisions. And conducting referral marketing
effectively means to increase the word of mouth for your brand and
vice versa.
However,
the factor of age in case of targeting while doing referral marketing
is crucial. The referral effect plays varied roles with different age
groups. Understanding this will help you to conduct your referral
marketing or word of mouth marketing campaigns better.
What
Is Referral Effect
Referrals
affect different people differently. And most importantly not all the
referrals work the same. This is the referral effect. How
a particular referral
to
professional impacts a specific client? Whether it will result in a
conversion depends much on the referral effect. So, understanding how
referral effect works with different people is crucial. Among the
various other factors that may impact the referral effect, age is the
most prominent one.
Why
Age Plays a Role in the Referral Effect
People at
various age levels respond to referrals in many ways due to their
specific situation in life. As example, an elderly having years of
experience with them have a fixed way to respond to their needs and
are more likely to follow their old buying habits than responding to
new referrals. On the other hand, younger generations have a constant
search for newness and are more likely to get influenced by referrals
to new services.
How
Different Age Groups Respond to Referral
From the
above examples, you can easily guess that the younger generations are
much more referral friendly than the older ones. And this is a fact
backed by various research now. Millennials are more likely to
respond to referrals or to give referrals than other older age
groups. It is such because millennials are comparatively new with the
decision-making process when it comes to buying new products or
services. So, they depend much on the advice from people around them.
Another fact is that millennials love speed, agility and simplicity
so just a quick referral from a friend or an online review or
referral from a trusted source is all they need to make a swift
decision.
What
Does It Mean for Your Referral Marketing
Age and
the referral effect on various age groups have a much bigger role to
play in terms of targeting when it comes to referral marketing.
Whenever you are running a word of mouth marketing or a referral
marketing campaign keeping millennials as the first target group is
essential for higher gains out of your efforts. Millennials have been
estimated to spend $ 200 billion each year from 2017. So, with whom
they are to do business with depends much on the referral effect of
various businesses on them.
How
Can You Improve Your Age Targeting?
To
be in good referral terms with the millennials is not an easy job.
Although they are the most referral friendly group Millennials are
the most difficult to attract and retain as clients and customers.
For attracting their attention and being accepted by them after they
are referred to you, you have to
match
with their vibration and expectations. Being trending, up to date and
true to your brand image is what matters to them the most.
NetProReferral
can
be of huge assistance when it comes to garnering the power of
targeted referral marketing. NetProReferral
has
made the task easier both for the millennials to choose brands and
the marketers get noticed. So, start getting expert referrals right
away with NetProReferral.
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